Legal
Privacy Policy
Who we are
This policy describes how Classic Construction Solutions (“we”, “us”) handles personal information when you visit our website or contact us about outdoor construction services. Our contact email is hello@classicconstructionsolutions.ca.
What we collect
- Contact form: name, phone, email, postal code, project notes, and optional fields such as budget, timeline, and how you heard about us.
- Marketing attribution: UTM parameters, referrer URL, landing page URL, and basic session context stored in your browser (for example, first-touch timestamps) to understand which messages bring useful inquiries.
- Technical data: standard server or analytics logs may include IP address, user agent, and pages viewed. We use Plausible Analytics when enabled — a cookieless, privacy-friendly approach designed to minimize personal data collection.
Why we use personal information
- To respond to quote requests and schedule site visits.
- To operate, secure, and improve our website.
- To measure marketing performance in aggregate.
- To meet legal, insurance, or regulatory requirements when applicable.
Lawful basis & consent
Canadian privacy law (PIPEDA) expects accountability, consent where appropriate, and limits on collection. By submitting the contact form, you consent to us using your information to respond to your inquiry and to retain correspondence as part of our business records. You may withdraw consent for non-essential communications by contacting us, subject to legal or contractual retention requirements.
Service providers
We may use reputable processors to operate our site — for example, form delivery (Web3Forms), hosting (such as GitHub Pages), DNS/registrar services, and analytics (Plausible). These providers process information under contractual terms and only as needed to deliver the service.
Retention
We retain inquiry records long enough to quote, deliver services, handle warranty matters, and meet reasonable business/legal needs. Retention periods vary by record type; contact us for specifics about your information.
Security
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No online transmission is perfectly secure; if you have concerns, call us instead of emailing highly sensitive documents.
Your rights & access
You may request access to personal information we hold about you, or ask us to correct inaccuracies, subject to exceptions under applicable law. Contact hello@classicconstructionsolutions.ca. We may verify your identity before fulfilling a request.
International transfers
Our website may be hosted or processed using infrastructure outside Canada depending on providers selected. Where this occurs, we aim to use reputable vendors and appropriate contractual protections.
Children
Our services are directed to adults planning property work. We do not knowingly collect information from minors.
Changes
We may update this policy periodically. The “Last updated” line will change when we do; continued use of the site after updates means you accept the revised policy.
Contact
Questions about privacy? Email hello@classicconstructionsolutions.ca or call (647) 512-4454.